Privacy Policy

Introduction

Job Robin is an AI-powered career development platform operated by Job Robin, LLC, a Missouri limited liability company. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information. By using Job Robin, you agree to the practices described in this policy.

Definition of Data Collected

Job Robin, LLC collects the following categories of personal information through the Services:

• Account information: your email address and name when you register
• Career information: resumes, employment history, education details, and professional background you submit through intake forms or document uploads
• Uploaded documents: resumes, cover letters, job descriptions, interview notes, and related career materials you provide to the platform
• Communication preferences: notification and email settings you configure on your account
• Payment information: all card data is collected and processed directly by Stripe; we never see or store your card number, expiration date, or CVV
• Usage analytics and device data: standard server logs including IP addresses, browser type, operating system, pages visited, and session information, retained for security and diagnostic purposes
• AI-generated content interactions: inputs, outputs, and usage patterns associated with AI-powered features on the platform

How We Use Your Information

• To generate personalized career documents, interview preparation materials, and coaching content using AI
• To deliver completed documents and outputs to your dashboard for review and download
• To send transactional notifications such as document-ready emails
• To improve the quality, reliability, and functionality of the service
• To comply with legal obligations and enforce platform agreements

AI Training Transparency

Job Robin, LLC does not use private resumes, uploaded career documents, or personally identifiable career history data to train public artificial intelligence models without user consent.

User Content & Uploaded Documents

Users may upload resumes, job descriptions, cover letters, interview notes, and related career materials to the Services. Job Robin, LLC processes this information solely to provide career-positioning tools, AI-generated outputs, interview preparation workflows, and related platform functionality.

Data Sharing Limitations

Job Robin, LLC may share personal information with trusted third-party service providers involved in hosting, analytics, authentication, payment processing, communications, customer support, AI processing, and infrastructure operations. These providers are contractually required to protect user data and may only use such information to perform services on behalf of Job Robin, LLC.

• Stripe: payment processing
• AI providers: third-party AI APIs used to generate career documents and coaching content
• Postmark: transactional email delivery
• Hosting and infrastructure providers: services involved in platform hosting, database operations, and storage

Explicit No Data Broker Language

Unlike some competitors in the career-services industry, Job Robin, LLC does not sell user-uploaded resume data, employment history, or personal career information to data brokers or third-party advertisers.

Cookies & Tracking Technologies

Job Robin, LLC may use cookies, analytics tools, session technologies, and similar tracking methods to improve platform functionality, maintain security, understand feature usage, personalize experiences, and measure platform performance. Users may manage cookie preferences through browser settings or future cookie management tools provided by the platform.

For full details, see our Cookie Policy.

Analytics & Advertising Transparency

Job Robin, LLC may use analytics and performance-monitoring providers such as Google Analytics or similar services to understand platform usage trends and improve the user experience. Information collected may include browser type, operating system, pages viewed, referral URLs, session duration, and interaction events.

Account & Authentication Data

If users register or log in using third-party authentication providers such as Google or LinkedIn, Job Robin, LLC may receive limited profile information necessary to create and authenticate user accounts.

Data Retention

Job Robin, LLC retains personal information only as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, maintain backups, prevent fraud, and support operational continuity.

Data Security

Job Robin, LLC implements reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be 100% secure.

User Privacy Rights

Depending on applicable law and jurisdiction, users may have the right to access, correct, delete, export, or restrict the processing of their personal information. Users may also withdraw consent for certain processing activities and opt out of marketing communications.

Children's Privacy

The Services are not directed toward individuals under the age of 18, and Job Robin, LLC does not knowingly collect personal information from children.

Business Transfers

Personal information may be transferred as part of a merger, acquisition, financing event, reorganization, or sale of assets involving Job Robin, LLC, subject to appropriate confidentiality and data protection obligations.

International Data Transfers

If Job Robin, LLC serves users outside the United States, personal information may be processed or stored in countries with different data protection laws. Job Robin, LLC will implement reasonable safeguards designed to protect transferred data in accordance with applicable laws.

Changes to the Privacy Policy

Job Robin, LLC may update this Privacy Policy periodically to reflect operational, legal, regulatory, or platform-related changes. Material changes may be communicated through the platform or by email.